Frequently Asked Questions

Yes—when performed by trained clinicians using direct visualisation. It avoids water in the ear canal and is quick for most residents. As with any procedure, there are small risks (e.g., transient dizziness, discomfort) which we explain during consent.

We may recommend a few days of olive‑oil spray beforehand to soften wax (unless contraindicated). We’ll supply simple pre‑visit guidance for staff.

Microsuction removes wax under direct vision without water. It’s commonly used across NHS ENT and audiology services and is suitable where irrigation is contraindicated.

Yes. All clinicians are appropriately qualified, insured and DBS‑checked, and we follow robust infection‑prevention protocols.

We typically open new care homes within 7–14 days, with faster slots when needed.